Frequently Asked Questions
Everything you need to know about shopping with Little Switzerland.
What is the standard shipping time for international orders?
We offer worldwide shipping. International orders typically arrive within 7-14 business days, depending on your location and local customs processing.
How do I return a product if it doesn't fit?
We offer a 30-day return policy. Items must be unworn, with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your materials ethically sourced?
Yes, Little Switzerland is committed to sustainability. We use OEKO-TEX certified fabrics and work exclusively with fair-trade certified manufacturing partners.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your package in real-time.
Do you offer a warranty on luxury watches and jewelry?
All luxury timepieces and fine jewelry purchased from Little Switzerland come with a 2-year manufacturer warranty covering any defects in materials or craftsmanship.